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  • 下了訂單 如何查詢目前訂單的處理情況?
    成功下單後,本公司會於一至三個工作天,將會有專人聯絡客人 或致電客人預約送貨時間 After successfully placing an order, will have a dedicated person contact the customer within one to three working days to schedule a delivery time.
  • 派送時間及地區?
  • 我派送的地方需要額外收費嗎?
  • 派送當天送貨時間
    派送當日司機到前30-60分鐘會電話通知,接到電話後確認 你可以收貨狀況下才進行送貨 *司機當天收貨資訊不完整/錯誤,聯繫不到需再約第二次送貨 *司機到達 可等候時間5分鐘,逾時不候,並需再約第二次送貨,建議留 多個可聯絡電話 *因天氣,交通等不可控制因素,送貨會順延下一個送貨日 *紅雨黑雨極端天氣送貨時間會延遲,電視如約安裝可能要順延下一個工作日 On the day of delivery, the driver will notify you by phone 30 to 60 minutes in advance. Please confirm that you can receive the goods before proceeding with the delivery. * If the driver has incomplete or incorrect delivery information on the day, and cannot reach you, a second delivery appointment will be required. * The driver can wait for up to 5 minutes upon arrival; if you are not available, a second delivery appointment will be necessary. It is advisable to provide multiple contact numbers. * Due to uncontrollable factors such as weather and traffic, deliveries may be postponed to the next delivery day. * In cases of extreme weather, such as red or black rain warnings, delivery times may be delayed, and TV installations as scheduled may need to be postponed to the next working day.
  • 收到貨品後,指定型號如有原廠安裝服務
    收到貨品後請勿開箱,需由原廠師傅上門開箱檢查及安裝 (自行開箱如有損壞不設換機) After receiving the goods, please do not open the box. It must be opened and inspected by the manufacturer's technician on-site. (If you open the box yourself and there is any damage, we do not offer a replacement.)
  • 電視有包安裝嗎
    (大部份)指定牌子43吋或以上電視有提供免費一次標準座枱 安裝(偏遠地區除外)*,下訂單後我們會聯絡你安排送貨及安 裝時間,同時可以提出你的安裝需求(座枱/掛牆安裝) *偏遠地區有額外交通費 每個牌子收費標準不一,請先查詢 Most designated brands of 43-inch or larger TVs offer one free standard table installation (excluding remote areas). After placing your order, we will contact you to arrange the delivery and installation time, and you can also specify your installation preferences (table installation/wall mounting). Additional transportation fees apply for remote areas, and the charges vary by brand. Please inquire beforehand.
  • 安裝要注意什麼
    有提供原廠安裝服務之貨品,客人收到貨品後,需由原廠師~ 上門開箱檢查及安裝(請勿自行開箱,如自行開箱安裝,而有 任何損毀不設換機) 所有電視不包括天線,安裝當天請自備天線試機 送貨和安裝由不同公司處理 安裝時間會由品牌師傅當天聯絡 為準 本公司有提供各款掛牆架/座枱安裝/掛牆安裝服務, 收費詳情 請向本公司查詢 For products that include manufacturer's installation services, the customer must have the manufacturer's technician open the box, inspect, and install the product upon delivery. (Please do not open the box yourself; if you unpack and install it yourself and there is any damage, we do not offer a replacement.) All TVs do not include antennas; please prepare an antenna for testing on the installation day. Delivery and installation are handled by different companies. The installation time will be confirmed by the brand technician on the same day. Our company offers various wall mount brackets/table installations/wall mounting services. For pricing details, please inquire with us.
  • 查詢產品7日換機條款保障
    產品保養换機條款 本公司所售賣的電視/大型雷器均為原廠行貨,享有原廠保固。 若在購買後7天內發現產品故障或無法正常操作,需經代理商技術人員核實後,方可進行更換。 更換的商品需連同完整包裝、配件、說明書及未填寫的保用證一起退回。 更換的產品不得有人為損壞、刮損或受潮等情況。 「7天更換保證」不適用於已在網上登記保固的產品。 電視/屏幕死點或光點的更換標準為5個以上,需經代理商技術人員核實。 請保留購買單據,保養服務由產品代理商提供。 購買的電視在送貨前會剪下盒面電腦條碼及記錄機身號碼,扣除代理贈品後售價。 公司提供除舊服務,客戶可提出需求。 公司保留一切權利。
  • 聯絡我們方式
    購買或訂購前可以whatsapp或致電聯繫。 電話/Whatsapp24小時查詢: 57266790 網站落單: https://www.facebook.com/ultrondigital/ 地址:官塘成業街16號怡生工業中心G座1樓G106室(觀塘站B2出口直達) 不設陳列 營業時間:星期一至六12:00-20:00
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